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I found another local shop that's reasonable and honest. :)
Posted by: TonyPNS (786) on 2016-11-21 09:45:17 In Reply to: Such a bummer not to really have a "go to" guy down your way anymore. Adrian in Schaumburg... posted by ZCD1 on 2016-11-18 14:15:00	Share \| Report

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I miss Matt, and now Rishi as well. Customer service really is undervalued often. - 520 2016-11-18 12:25:33 (490 views)
- That's my M.O. Luke at tire rack to Al at CPT. - One TTRaQ Mind 2016-12-09 21:47:09 (315 views)
- I miss Matt as well, but as I have mentioned before, Kevin @ the Palatine store has been great - gription 2016-12-03 10:56:23 (273 views)
  - was happy not to have to travel a long way for great service. really suxs - Press 2016-12-04 22:25:42 (268 views)
    - Napertucky or Palatine are equidistant for me - gription 2016-12-05 21:12:14 (306 views)
      - yeah not for me....and it's all about me. got a rec from matt today, much closer - Press 2016-12-05 23:23:27 (252 views)
- I just made my FIRST Tire Rack purchase evAr. - ICONCLS 2016-12-01 10:08:13 (330 views)
  - Not sure you should make such a big deal out of four valve stems. - no.radar 2016-12-01 16:02:33 (253 views)
    - You - gription 2016-12-01 18:57:33 (312 views)
  - Booooo. DT Palatine had me in and out in 40 minutes this morning - new tires for the Kia. - ZCD1 2016-12-01 12:58:35 (300 views)
- I was at the Naperville (Ogend Ave.) location last Saturday morning with a 10:00 am appointment... - ScottD� 2016-11-26 13:32:35 (377 views)
  - I have an apponitment this Saturday at that same location for new winter tires - ChipB 2016-11-28 11:50:40 (350 views)
    - Dropped thar car off around 9 for a 9:15 appointment, - ChipB 2016-12-03 17:07:35 (323 views)
      - seemed disorganized to me. nothing like showing up @ 845 for a 9am and not getting done until - Press 2016-12-04 14:37:10 (274 views)
    - what time? i'm there saturday as well to swap out the wheels on the a4 - Press 2016-11-30 21:33:27 (264 views)
  - That's the Champion - gription 2016-11-27 12:41:55 (347 views)
  - It's a surcharge they only charge SL owners - PaulW 2016-11-26 20:29:30 (302 views)
    - LOL! My reputation precedes me! - ScottD� 2016-12-06 21:45:26 (236 views)
- Sitting at Naperville DT on Rt 59 now - KenRK 2016-11-25 14:52:46 (325 views)
- There is another Matt at the Naperville location and he is helpful. - mm 2016-11-22 15:21:50 (295 views)
  - I visited the new Matt and got fast VIP service. I am still a loyal customer. - mm 2016-11-29 11:45:37 (302 views)
    - Matt Maloney. He's been "my Matt" for years. I've followed him through various DTC stores - A8 LOOONG 2017-01-07 22:20:46 (252 views)
  - Does he look the same as the old Matt? - gription 2016-11-22 17:36:24 (280 views)
    - un-possible. Just sayin'. - ZCD1 2016-11-22 22:17:28 (259 views)
- Yeah, I stopped using my local DTC as well due to crap like this. - TonyPNS 2016-11-18 13:49:30 (302 views)
  - Such a bummer not to really have a "go to" guy down your way anymore. Adrian in Schaumburg... - ZCD1 2016-11-18 14:15:00 (343 views)
    - I found another local shop that's reasonable and honest. :) - TonyPNS 2016-11-21 09:45:17 (293 views)
      - I went down the street to Firestone...no complaints about anything, $10/tire...smooth rollin' again. - 520 2016-11-21 16:22:08 (273 views)
        
        Do people comment on your 'stones more now? - no.radar 2016-11-22 11:48:04 (290 views)
    - Yeah - I go out of my way to see Kevin in Palatine. - gription 2016-11-18 15:10:17 (333 views)
      - I go out of my way to drop ship everything to CPT.   -  ICONCLS  2016-11-18 18:33:56 (279 views)
        
        I need to stop by there and catch up. I need to ask Al what he prefers  -  gription  2016-11-18 20:45:48 (357 views)
        
        What HE prefers? Ha! Like HE does anything..   -  520  2016-11-20 13:52:23 (301 views)
        
        Headlight alignment.   -  no.radar  2016-11-19 15:52:31 (305 views)

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