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that's BS, if it is your transmission clutch sure that is wear and tear
Posted by: dgibbs (1906) on 2018-03-28 11:25:46 In Reply to: May NOT be covered under warranty. posted by Benson on 2018-03-27 08:45:49	Share \| Report

Thread:

As stated, my new-to-me S4 has the sport diff malfunction indicator. Diagnosis inside: - Benson 2018-03-27 09:27:57 (1219 views)
- how many miles on your car? - rxbg 2018-03-28 10:34:37 (298 views)
  - 94k. More than I was looking for but was the right color and had the right options. - Benson 2018-03-28 12:59:56 (362 views)
  - this isn't a "common" thing, but it has popped up from time to time - dgibbs 2018-03-28 07:27:58 (377 views)
- Not an uncommon problem - DrGP 2018-03-27 07:44:31 (491 views)
  - May NOT be covered under warranty. - Benson 2018-03-27 08:45:49 (418 views)
    - that's BS, if it is your transmission clutch sure that is wear and tear - dgibbs 2018-03-28 11:25:46 (323 views)
    - The dealer used the term 'clutch' as a reference. The sport Diff does not have a clutch... - paulroad-S4 2018-03-28 07:34:12 (354 views)
      - Still waiting to hear back. "clutch failure in the differential" is the term the Audi dealer used.  -  Benson  2018-03-28 07:51:01 (340 views)
        
        If they offered you a refund... take it.   -  paulroad-S4  2018-03-28 18:24:12 (334 views)
        
        you need to get the Audi dealer to state this isn't a wear/tear item, IMO  -  dgibbs  2018-03-28 11:29:31 (333 views)
        
        Agreed. It sounds like Ford dealer doesn't understand, but bigger problem is extended warranty  -  Silver Streakin'  2018-03-28 15:02:50 (335 views)
        
        Update: Ford service manager called to tell me the warranty company is sending an adjuster....  -  Benson  2018-03-28 15:25:13 (980 views)
        
        Apparently, the adjuster saw the car yesterday afternoon. I'm waiting for the adjudication.  -  Benson  2018-03-30 07:41:59 (327 views)
        
        No news today. This is really a frustrating process. Getting tired of driving this Mustang.   -  Benson  2018-03-30 19:04:13 (330 views)
        
        Terrible.   -  Silver Streakin'  2018-03-30 20:44:47 (271 views)
        
        Well, it appears as though Ford warranty has rejected the claim due to "pre-existing condition"  -  Benson  2018-04-03 12:08:39 (311 views)
        
        ugh. that sucks, not sure how the heck they will sell the car w/return policy  -  dgibbs  2018-04-03 12:35:49 (316 views)
        
        That's about what I have in my head.  -  Benson  2018-04-03 14:48:07 (310 views)
        
        Good news. Stopped in to talk with the pre-owned manager, and he is committed to the repair.  -  Benson  2018-04-03 20:08:46 (295 views)
        
        Nice! Sounds as if the 2 made a deal. Otherwise the Ford dealer is stuck with the bill anyway  -  Silver Streakin'  2018-04-04 07:25:53 (275 views)
        
        All good questions. I intend to run up to the Audi dealer to discuss this with them once they  -  Benson  2018-04-04 08:04:47 (289 views)
        
        Well, 5 days later, and the Audi dealer still hasn't been authorized to order parts. So annoying.   -  Benson  2018-04-09 08:38:11 (280 views)
        
        After working at several dealership  -  s4wood  2018-04-11 10:50:10 (236 views)
        
        Got the car back today. Everything seems fixed, no issues. $0.00 repair bill   -  Benson  2018-04-12 16:26:34 (263 views)
        
        Awesome. now go stage 2 ;)   -  Silver Streakin'  2018-04-13 15:28:54 (257 views)
        
        After this experience, I don't think I want to do that right away. I want to do a couple events....  -  Benson  2018-04-14 09:55:15 (276 views)
        
        Don't risk the tune, shake the car out a bit more first  -  dgibbs  2018-04-15 16:46:35 (239 views)
        
        Glad it worked out...it could have easily gone the other way  -  s4wood  2018-04-13 12:15:06 (242 views)
        
        Excellent news  -  Tanner  2018-04-12 21:43:38 (271 views)
        
        Hopefully his appeal is successful!   -  Tanner  2018-04-04 07:24:47 (249 views)
        
        Either way, they are fixing it, so I'm happy..   -  Benson  2018-04-04 08:05:42 (269 views)
        
        fantastic news!  -  dgibbs  2018-04-03 23:25:34 (309 views)
        
        I think a higher up must have explained customer service to this young manager.   -  Benson  2018-04-04 08:07:28 (883 views)
        
        That's the plan for sure.   -  Benson  2018-03-28 13:00:53 (288 views)
        
        Sucks, if not covered under warranty - maybe take up their offer to take back the vehicle  -  Tanner  2018-03-28 10:08:50 (342 views)
    - FWIW on AZ at least one person found a used sport diff for around $1,300 plus another $1,200 or so - Schadenfreude 2018-03-27 14:28:30 (404 views)

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